These Terms of Service (“Terms”) govern your access to and use of ajo_agent (the “Service”). By creating an account, accessing the Service, or clicking “I agree,” you accept these Terms.
If you're using the Service on behalf of an organization, you're agreeing on its behalf and confirming you have authority to do so.
1. The Service
ajo_agent provides AI-assisted productivity software, including chat agents, retrieval augmented generation (RAG), and related developer tools. Features evolve continuously; we may add, change, or remove functionality.
2. Your account
You're responsible for keeping your credentials secure and for activity that happens under your account. Notify us at security@example.com if you suspect compromise.
3. Acceptable use
You won't use the Service to:
- Break the law or violate someone else's rights;
- Generate content that is illegal, harmful to minors, fraudulent, or designed to deceive;
- Probe, scan, or test the vulnerability of the Service without prior written consent;
- Reverse-engineer the Service to compete with us;
- Interfere with other customers' use of the Service.
4. Your content
You own what you put in — prompts, documents, chat content (“Customer Data”). You grant us a limited license to host, process, and display Customer Data only to operate the Service for you.
We don't train on your Customer Data. Period.
5. Subscriptions and billing
Paid plans renew automatically until canceled. Fees are non-refundable except where required by law. You can cancel anytime — your plan stays active until the end of the current billing period.
Credits expire at the end of each billing cycle. Pay-as-you-go top-ups don't expire. Taxes are added where applicable.
6. Third-party services
The Service relies on third-party providers (e.g. model APIs, payment processors). Your use of those features is also subject to those providers' terms. We don't control them and aren't responsible for their actions.
7. Intellectual property
We retain all rights to the Service, including software, designs, and trademarks. You retain all rights to your Customer Data and any output you generate using the Service, subject to applicable model providers' terms.
8. Termination
You can stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or for security reasons. Sections that should survive termination (IP, disclaimers, limitations of liability, dispute resolution) survive.
9. Disclaimers
The Service is provided “as is.” To the maximum extent permitted by law, we disclaim all warranties — express, implied, statutory — including merchantability, fitness for a particular purpose, and non-infringement.
AI output may contain inaccuracies. Don't rely on the Service for advice in domains where mistakes have real consequences (medical, legal, financial) without independent verification.
10. Limitation of liability
To the extent permitted by law, our aggregate liability for any claim arising from or related to the Service won't exceed the greater of (a) what you paid us in the 12 months before the claim or (b) USD 100. Neither of us is liable for indirect, incidental, consequential, or punitive damages.
11. Changes to these Terms
We may update these Terms when the Service evolves. Material changes will be announced via email or in-app at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
12. Governing law
These Terms are governed by the laws of the jurisdiction in which the operating entity is registered, excluding conflict-of-law rules. Disputes go to the courts of that jurisdiction unless required otherwise by mandatory law.
13. Contact
Questions? Email legal@example.com. We respond within five business days for legal correspondence.